丨Custom | Handmade Japanese Clay Pet Memorial Box / Ashes Urn

- **Exquisite Craftsmanship**: The replica animals are professionally handcrafted, with meticulous attention to detail. Whether it’s the texture of the fur or the expression captured, they are lifelike. The colors feature a vintage matte finish, with multi-layered painting that enhances the three-dimensional effect. - **High-Quality Materials**: Made from Japanese lightweight clay, which is non-toxic and safe **for use as aroma stones (can use 1-2 drops of clear, colorless essential oil or perfume)**. They are lightweight, durable, and possess excellent moisture resistance, ensuring that the artwork remains aesthetically pleasing for a long time. Using lightweight clay to create the replica animals allows for the presentation of realistic textures and qualities, resulting in unique and artistic pieces. - **Diverse Designs**: Each piece is one-of-a-kind and can be adjusted according to personal preferences, suitable for various pets, such as the color theme of the piece. **Complex poses or designs that cannot be created may incur additional fees; please feel free to inquire with the designer beforehand.** **The nameplate on the memorial box can be engraved with the pet's name, birthday, or date of passing.** ### Purchase Information ### ## Q1. When can I receive my order? To enhance the resemblance of the work to the customer's pet and to achieve a more three-dimensional effect, the designer will create the piece in multiple stages. After each stage, the clay needs to dry naturally for about one to two days, resulting in a longer production time. The estimated production time is about 30 days, and the order will be shipped no later than 30 days after placing the order. ## Q2. Will there be any defects? We promise to use high-quality materials and professional craftsmanship; however, there may still be some minor imperfections in the details. This is one of the characteristics of handcrafted items, and we ask you to appreciate this uniqueness. Please note that the work is in a vintage style, with multi-layered coloring that highlights the three-dimensional effect. Variations in color or slight uneven areas that are not fully painted are normal effects. ## Q3. How accurate is the representation of the pet? Each piece is a labor of love from the designer, but it is impossible to achieve 100% replication or perfection through handcrafting. The size, color, and proportions of the main pet, as well as all other details, are based on the overall aesthetic of the piece. The designer will make suitable modifications. Please communicate sufficiently with the designer and confirm the details before placing the order; you can refer to the images of previous works to ensure you like the designer's style before ordering. ## Q4. Can the product be modified? To ensure that customers receive their products on time, orders will begin production on the third day after the order is placed. Once production has started, significant modifications cannot be made. Please communicate sufficiently with the designer and confirm the details before placing the order. Example: Order placed on January 1, production starts on January 4. ## Q5. Can I cancel my order? Orders can be canceled with a full refund within three days of placing the order. However, once production starts on the third day after the order is placed, it cannot be canceled. Example: Order placed on January 1, can be canceled for a full refund on or before January 3. ## Q6. What if the item is damaged during shipping? We ensure that the products are adequately protected and undergo safety testing before shipping. However, the shipping process involves uncontrollable factors, and if damage occurs, it is often possible to repair it yourself. ## Q7. Can I get a refund after receiving the item? Refunds are not accepted. Please communicate sufficiently with the designer and confirm the details before placing your order; you can refer to the images of previous works to ensure you like the designer's style before ordering.