Product Details:
● Bouquet Dimensions: 30cm (L) x 30cm (W) x 40cm (H)
Care Instructions:
● Remove the packaging and place the bouquet in a suitable vase filled with water. Ensure the water level is about 80% full. Remove any leaves submerged in water to prevent decay. It is recommended to trim the stems and change the water daily.
● To maintain the bouquet with its original packaging, pour water directly into the bouquet daily to keep the stems hydrated.
● When watering, avoid splashing the petals to prevent water damage. If petals are water-damaged or have turned yellow and withered, they can be gently removed.
● Place the bouquet in a cool, well-ventilated area. Avoid hot or direct sunlight environments.
Delivery Options:
● Preserved/Fresh Flower Gifts are available for in-store pickup (No. 2, Alley 16, Section 4, Bade Road, Songshan District, Taipei City) and nationwide delivery.
● Pickup and delivery can be scheduled for a specific date.
● Nationwide delivery carries inherent risks. If logistics are delayed or the package experiences bumps or collisions during transit, the condition of the floral gift may be affected. Please confirm your acceptance of these risks before placing an order.
● For any other related questions, please message us privately or call in advance to confirm delivery status and fees.
Important Notes:
● This product is only available for delivery within Taiwan main island (excluding airports and outlying islands). Orders to addresses that cannot be delivered to will be automatically cancelled.
● For fresh flower gifts, if the floral materials, accompanying materials, or wrapping paper are out of stock due to market or seasonal factors, they will be replaced with other materials without prior notice. The designer will use their professional judgment to ensure the best design outcome.
● If the flower pot, basket, vase, or decorative accessories shown in the images are out of stock, they will be substituted with appropriate containers or accessories of equivalent value. Please note that the colors of the flowers (e.g., roses) depicted in the web images may vary slightly in size and shade due to seasonal temperature differences and varietal variations. Actual shipments will reflect these natural variations without prior notification. As flowers are perishable, exchanges and cancellations at short notice are not possible.
● If you have any issues, please notify us within 48 hours before the delivery date. For any product defects, please inform the store within 24 hours of receipt to arrange for an exchange and protect your consumer rights.
Before You Buy:
● The photos are of the actual product, but due to handmade crafting and the natural form of the flowers, the final product may not be exactly identical.
● Dried flowers are inherently fragile. Some flower debris may fall during unboxing, which is normal. Please consider carefully before ordering if you are particularly concerned about perfection.
● As flower materials are seasonal, if any are out of stock, we will design and match appropriate flowers while maintaining the color scheme and overall aesthetic.
● Dried and preserved flowers are natural materials. Some minor shedding may occur during transit due to bumps. We will do our best to package and protect the products carefully.
Return & Exchange Policy:
● We regret that this item cannot be returned or exchanged.
● If you find the product to be defective or damaged, please take photos of the item, including the outer box and inner packaging, and send them to us upon receipt. We will process your request immediately.
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