【SassyBarka | Online Store Purchase Policy】
Welcome to SassyBarka. We specialize in handcrafted vintage classic limited edition hats, each carrying the charm and craftsmanship of a bygone era. Please read the following information before making a purchase.
About Color and Material
We have strived to accurately represent the actual product in our images. However, due to variations in lighting, fabric characteristics, and display settings, the actual color may differ slightly. Please refer to the physical product for the most accurate representation. We select vintage-inspired fabrics such as wool felt, corduroy, and cotton-linen, appreciating their natural textures and subtle sheen that speaks of time-honored quality.
About Handicraft
Most hats in our shop are handmade or have undergone manual finishing processes. Minor traces of handcrafting may be present (such as natural stitching, slight asymmetry from hand-shaping, or the natural texture of fabric splicing). Some classic vintage styles utilize aging techniques, where intentional wear, slight fading, or the aged appearance of the fabric are integral to the piece's soul and are not considered defects.
Each hat is a limited production, making your purchase a unique item.
About Size and Fit
Due to the handmade nature of our products, slight variations in size (within ±0.5-1 cm) may occur between hats of the same style. We recommend referring to the head circumference measurements provided on the product page and consulting our customer service for fitting advice.
About Shipping Times
In-stock items will be shipped within 1-3 business days.
Pre-order items require 5-15 business days for preparation. Please refer to the product page or communicate with the designer for specific details.
Given the scarcity of limited edition pieces, we encourage you to place your order promptly if you feel a connection. If the item is intended as a gift, please allow ample time for preparation and delivery.
About After-Sales Service
We maintain rigorous quality control over our craftsmanship. Should you find any manufacturing issues unrelated to the stylistic design or handmade characteristics upon receiving your item, please contact our customer service within 72 hours of signing for the delivery and provide photographs. We will promptly assist you.
For inquiries regarding hat care, storage, or styling advice, feel free to reach out at any time.
A well-chosen hat can define a style. May a SassyBarka hat become the most charming accent in your everyday wardrobe.
By placing an order, you acknowledge that you have read, understood, and accepted the unique characteristics of handcrafted vintage headwear and all the aforementioned terms.
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