14K | Twisted Halo Earrings

| Design Concept | Plain hoop earrings without any stones. Features a twisted design. Adds a touch of sweetness. | Product Specifications | Material: 14K Gold Size: 11mm x 11mm | Notes | * Earrings are sold as a pair. Please contact us if you wish to purchase a single earring. * Dimensions may vary by 0.5-1 cm due to different measurement methods, which is considered normal. * All K gold jewelry is Solid Gold (K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in Rose Gold or Yellow K. Therefore, 9K gold is only available in White K. * All products can be customized. Please contact us if you wish to order in 18K or 925 Sterling Silver. | Order & Shipping | * All products are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you need an item urgently, please contact us to inquire. * In case of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will notify you. We apologize for any inconvenience. * Shipping is handled by logistics partners and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all orders. If you require a company registration number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to human factors are not covered by the warranty. Repair fees may apply depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defective area for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Dimensions may vary by 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: Although products are meticulously handcrafted, minor solder joints may be present, such as at the junction of the earring post and the earring, or at necklace connections. Slight unevenness at these joints is normal. # Gemstones: All gemstones used are natural. Therefore, each gemstone will have unique inclusions and textures. Natural black spots, black lines, feather cracks, and cotton-like inclusions within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While we select pearls for consistency, each one will not be identical. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and shipping carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper cartons, earring backs, etc., that were delivered with the product. # Non-normal trial wear, where the product shows clear signs of prolonged wear and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages requesting such information, please do not provide any details. Please contact us for verification or call the police anti-fraud hotline at 165.