YOUR HOME BN10 camel

**How to measure the size?** 1. Prepare paper, pen, and ruler, and place your foot on the paper and draw a circle around your foot. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on the left and right sides and the most convex points on the front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Take out a ruler and measure the foot length (CM) and foot width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg **Shipping instructions** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **Please note for first-time buyers:** • Aesop shoes have a seven-day appreciation period. Please confirm the appearance, size, and color of your product within seven days of receiving the product. Return or exchange will not be accepted for more than seven days. • Please try on shoes indoors. The following conditions are not accepted for return or exchange: more than seven days of appreciation period / obvious signs of use / worn soles / stains on the upper / peculiar smell. • If you have any doubts about the size you purchased, please refer to the [How to Choose Size] page for reference, or directly send a private message to the customer service staff. • Product defects The goods will be inspected before they are shipped. If someone is negligent, such as degumming, disconnection, etc., please take pictures of the situation and contact the customer service staff. We will help you deal with related issues as soon as possible. • Leather texture, wood mixed color Leather and wood are natural materials, and it is inevitable that there will be slight lines and cattle bites. These are all natural phenomena. If the wood heel has blue stains, it is a chemical change of the wood and does not affect the wood structure. You can rest assured Dressed. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Description of return and exchange issues** • Demand for return (exchange) goods: Within 7 days after receiving the goods, please inform the customer service staff first, and put the "shoes, after-sales service instructions, and invoice envelope" in the shoe box and return it. Pay attention before sending! Please wrap the outer box with a plastic bag or paper box, do not directly paste it back. After receiving the replacement product, it will be sent to you as soon as possible after confirmation by Aesop shoes. • Shipping instructions: ﹥If any defects are found, please report the problem to Aesop shoes and confirm that it is Aesop shoes negligence, and the freight will be borne by us. ﹥If the return/exchange is required due to size, personal factors, etc., both parties shall bear the cost of one trip together. ﹥After receiving the replacement product, Aesop shoes will confirm that it is correct and will send you the replacement product as soon as possible. ﹥If you need to return or exchange the product twice, the round-trip freight will be absorbed by the consumer. • Return (exchange) delivery method: Please use the same delivery method for return and exchange at the time of purchase. (Hong Kong and Macao all use SF Express) Superstore pickup: all mailed to 7-11 Kangping store (Recipient: Huang Yaoxian) Home delivery: please use the post office to send it to the stamp address on the invoice (receiving phone number: 092921,771,061) ※If it is not sent back according to the original delivery method, the extra freight will be absorbed by the consumer.