SS24 New Season Collection
Material: Genuine Leather
Heel Height: Approx. 1CM
Size: 34-41
Sole Material: Rubber Outsole (Wear-resistant)
*This shoe runs small; consider sizing up by one size from your usual.
*This is a pre-order item. Customization takes approximately 14 to 21 business days. Shipping will be arranged sequentially upon arrival.
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**Genuine leather originates from animal hides, making each piece unique. The processing methods for each piece of leather, including coloring, differ to achieve a genuine leather texture. While we handle the leather with care, minor imperfections such as scratches, wrinkles, indentations, or spots are normal and should not be considered defects.**
**Returns & Exchanges**
The following situations are not eligible for return or exchange:
1. Items that have been washed, used, or damaged due to personal reasons.
2. Items returned beyond the specified period (within 7 days of customer receipt).
3. Certain sale items and gifts.
**Returns**
If an item is damaged before use or if we ship an incorrect item, we will arrange the following:
A full refund of the product price and shipping costs to your payment account.
Or
We will arrange for a replacement of the new item to be sent to you.
A refund of the product price to your payment account.
**Exchanges**
Subject to availability, we accept one exchange for the same style (different size) only.
Customers are responsible for the return shipping costs.
We will arrange for a replacement of the new item to be sent to you.
If the product is out of stock, we will refund the amount paid for the item.
