Custom Pet Portrait Big Spender Cat Mirror Phone Case (MagSafe) for iPhone

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name in your order comments. • Features MagSafe magnetic functionality, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs at any time. • Suitable for multiple iPhone models. Please select your model from the dropdown list above. • The artist will draw a close-up portrait of your pet. (For a full-body portrait, an additional HK$80 per pet applies. You can add this here: https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi messages. If you have any feedback, please let us know, and we will work to perfect the portrait! We will not proceed with production until you confirm the portrait, so you can be assured that the product you receive is exactly what you've approved. During peak seasons or periods of high order volume, artists may require a little more time. If you request a change of photo after placing your order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once a portrait is confirmed, it will be sent directly for production, and no further modifications can be made to the artwork. **If I'm customizing with my own photos, can I feature multiple pet portraits on one product?** Yes, you can. You can provide one photo containing all your pets, or separate photos for each pet, and our artists will draw them all on the same product. The product price includes the portrait of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us through the "Contact Designer" function on your Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry; we can work with most photos taken with a smartphone. If our artist feels the photo is not ideal, we will let you know. **Does the custom product price include the illustration file?** The custom product price includes the drawing service for one pet and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Please rest assured, the watermark will not appear on the printed product. We do not currently sell illustration files. **Will you use my custom illustrations to create products for sale?** Please don't worry, we will not. All portraits are digitally drawn by our professional artists, and our company owns the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use customer-provided custom illustrations to create products for sale. The animal designs in our existing gallery are drawn from photos with commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal! Product tones may vary depending on the environment and the display settings of your browsing device. There may be color differences between the actual product and the draft displayed on your screen. The shade of the product color is a personal perception and varies from person to person. Please ensure you can accept potential color variations before placing your order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing your photos for drawing, an HK$80 drawing fee per pet will be charged. This is because upon receiving your order, we immediately send the uploaded pet photos to our artists, who may have already begun the drawing process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What if my product arrives damaged?** If your item arrives damaged or with a manufacturing error, we will remake and reship it free of charge. Please contact us within 3 days of receiving your item, providing your order number and photos illustrating the issue. We will assist you as quickly as possible. The replacement guarantee does not apply in the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste, etc. - Color differences, shades, etc., between website photos, illustration drafts, and the actual product due to the different resolutions of each computer screen. - Loose threads, marking dots, tiny stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.