925 Sterling Silver | Night Sky Star Necklace

| Design Concept | The brightest star, hanging high in the night sky. | Product Specifications | Material: 925 Sterling Silver Zirconia: 1 pc Size: Main body approx. 6.5mm x 6.5mm Chain Length: Total length 40cm (38cm + 2cm extension chain) (including clasp) | Notes | * A measurement error of 0.5-1cm is within the normal range due to different measurement methods. * Gold jewelry is Solid Gold (K SG). * All products can be customized. Please contact us if you wish to order different lengths or 18K/9K styles. | Order & Shipping | * All products are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In case of delays due to natural disasters or unforeseen circumstances, we will send a shipping delay notification. We appreciate your understanding. * Shipments are handled by logistics partners. Actual delivery times depend on the courier's routes and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all orders. If you require a company receipt (統編), please specify this in your order notes. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to human factors are not covered. Repair fees may apply depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone reattachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: A measurement error of 0.5-1cm is within the normal range due to different measurement methods. # Solder Points: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and studs, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones are natural, meaning each possesses unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. # Pearls: All pearls are natural and unique, each with its own luster. While we select pearls for consistency, no two will be exactly alike. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is received until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and shipping carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Non-normal trial wear, showing clear signs of extended use and dirt. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the original order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we ask you to operate online banking or make ATM transfers over the phone. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Contact us for verification or call the anti-fraud hotline at 165.