Custom Pet Portrait Denim Overall Mirror Phone Case (MagSafe) for iPhone

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name customization. Please note the name in your order. • Features MagSafe compatibility, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs anytime. • Suitable for multiple iPhone models. Please select your model from the dropdown list above. • The artist will draw a pet's headshot. For a full-body portrait, an additional HK$80 per pet applies. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi messages. Please let us know if you have any feedback, and we will work diligently to perfect the portrait! We will not proceed with production until you confirm the artwork, so you can be assured that the product you receive is exactly what you approved. During peak seasons or periods of high order volume, artists may require a little more time for drawing. If you request a change of photo after placing an order, we will charge a HK$80 drawing fee per pet, as the artist will need to redraw the portrait. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I provide my own photos for customization, can I display multiple pet portraits on one product?** Yes. You can provide one photo that includes all your pets, or separate photos for each pet. The artist will draw them all on the same product. The product price includes the portrait of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us for more details through the "Contact Designer" function on your Pinkoi order page. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels that the photo is not ideal, we will inform you. **Does the custom product price include the illustration file?** The custom product price includes the service for one pet portrait and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Please rest assured, the watermark will not appear on the printed product. We currently do not sell the illustration files separately. **Will you use the illustrations from my custom orders to create products for sale?** Please don't worry, we will not. All portraits are digitally drawn by our professional artists, and our company holds the copyright for these illustrations. We may have the opportunity to display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom order illustrations to create products for sale. The animal graphics in our existing gallery are drawn by referencing photos with commercial use and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal! Product tones may vary depending on the environment and the display settings of different browsing devices. There may be color differences between the actual product and the draft displayed on your screen. The shade of the product color is a matter of personal perception and varies from person to person. Please confirm that you can accept color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing your photos for drawing, we will charge a HK$80 drawing fee per pet. This is because when you place an order, we immediately send the uploaded pet photos to the artist, and they may have already begun drawing. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue. We will assist you as soon as possible. The replacement guarantee does not apply in the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, taste, etc. - Color differences, shades, etc., between website photos, illustration drafts, and actual products due to variations in computer screen resolutions. - Loose threads, marking dots, minor stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.