MIMO Cushion A542.A543 [Japanese Serenity Tone]

https://i.pinimg.com/originals/1e/02/db/1e02db00684d4e339a667425aa663a99.jpg https://live.staticflickr.com/65535/54075135523_2cf422eb9c_o.jpg [Delivery Information] ◼️ Delivery will be made via standard courier service to the ground floor of the address. Should you require upstairs delivery, it will be handled by manual transport as an additional purchase service. Please consult customer service for a separate quote. For orders requiring upstairs delivery without prior payment for this service, delivery will only be made to the ground floor. (This applies to detached houses, apartment buildings, walk-ups, condominiums, companies, hospitals, post offices, schools, etc., all of which will only receive delivery to the ground floor or mailroom.) ◼️ The transfer process for large items is complex and susceptible to various factors such as traffic, weather, and natural disasters, which may cause delivery delays. Services such as pre-delivery calls or specific delivery time requests cannot be accommodated. Delivery will proceed according to the actual logistics situation. [Inspection Period and Return/Exchange Policy] ◼️ The 7-day inspection period is not a trial period. Please record an unboxing video upon receiving the item to immediately verify its condition. If there are any issues with the product, please initiate a return or exchange within the 7-day inspection period after signing for the package. Returns or exchanges will not be accepted if not requested within this period. Please keep the original outer packaging and protective materials until the inspection period ends. ◼️ Returned items must be restored to their original condition, remaining new, unopened, and fully packaged (including outer box, tags, accessories, manuals, etc.). If any parts are missing, the item is damaged, or there are signs of use that prevent it from being restored to a new condition, the company will charge a fee proportional to the missing or damaged parts. ◼️ When a return process is initiated, the buyer is responsible for all costs incurred during the initial delivery (such as upstairs delivery fees, handling fees, assembly fees, restocking fees, remote area surcharges, and return shipping fees). The order amount will be refunded after deducting these costs. Restocking fees will be charged according to the following categories: . Pillows, cushions, bolsters: $300 . Low stools, floor chairs: $700 . Sofas: $1000 . Thin mattresses: $1000 . Mattresses: $1500 ◼️ Non-returnable items: . Customized products (made to buyer's specific dimensions and proportions) . Special order items (procured specifically based on buyer's request) . Washed items . Personal hygiene products . Items with visible damage, defects, or clear signs of use . Opened labels, tags, warranty cards, instruction manuals, etc. [The company's inspection period and return/exchange policy are as stated in the electronic written agreement above. Consumers are requested to read these terms carefully before shopping. Placing an order signifies agreement to the aforementioned descriptions and procedures.]