Pet Party Cloud Cake Handmade Fresh Food Cake Birthday Gift Fur Family Cake House

※ The price in this listing does not include sugar toppers; sugar toppers require an additional purchase. ◆ This cake allows for a maximum of three color themes to be chosen. Blue tones, Pink tones, Orange-yellow tones, Green tones, Purple tones, Milk tea tones, Black-grey tones, White ◆ Steps and Frequently Asked Questions for "Home Delivery" Orders: Step 1: Inquire about your desired delivery date to confirm order availability and await a response. Step 2: Once the delivery date is confirmed, you may proceed with placing your order. Step 3: When placing your order, please specify the [Style] and [Color Palette] in the remarks section. (If no remarks are made, the design will be a random selection.) Additionally, please provide the following information: • One photo of your pet (sent via message within the platform) • Pet's name and gender • Whether you prefer "single-digit" or "number" candles • Desired delivery "date" • Desired delivery time slot: "Lunch" before 13:00 "Afternoon" 14:00 - 18:00 [Size and Portion Guide] 〈 4-inch Tall Cake Base 〉 Diameter approx. 9.5 cm, Height approx. 8 cm, Weight approx. 620 g Small size: approx. 2-3 meals Medium size: approx. 2 meals Large size: approx. 1 meal ※ The measurement range above does not include piped decorations. [Frequently Asked Questions] Q: Can I specify a delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available for the morning slot). This may vary due to national holidays; please refer to Black Cat's announcements. Q: When is the recommended delivery date? A: Cakes are delivered frozen. We recommend scheduling delivery one or two days before the celebration. Place the cake in the refrigerator the day before the celebration to thaw for the next day. Q: Can I pick up at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is required? A: Please ensure the pet's ears and face are not cropped out of the photo for the best results. [Order-Related Questions] • Cakes are recommended to be ordered 10-15 days in advance. If you are unable to meet this timeframe, please message us to inquire about availability for your pet's celebration date. • Cakes are delivered frozen and require thawing time. Please schedule your delivery for one or two days before the celebration, not on the actual celebration day. • Orders with added sugar toppers will be updated daily based on the month's order status. You can place your order within the specified delivery date options. • As these are custom cakes, production begins only after the order is placed and payment is completed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and production will not be scheduled. • If you decide to cancel your order, you may request a cancellation up to seven days before the original delivery date. Cancellations made after this period will not be accepted. [Additional Cake Accessories] | Pet Birthday Cake Topper | Blessing Card | Candles (single or number) | Birthday Hat | Cake Knife Each item is included once. Additional items require a separate purchase. If you require a "Birthday Wreath Topper" or "Small Flower Cake Plate," please visit the accessories add-on section for separate purchase. [Ingredients] • Ingredients used for each style are detailed in the product descriptions. If there are any inedible ingredients, please specify in the remarks section to exclude them. • 〈Mashed Potatoes + Unsweetened Coconut Milk〉 are the primary ingredients for piped decorations. The ratio is 2 parts potato to 0.1 parts unsweetened coconut milk. If your pet is allergic to these ingredients, they can be substituted with 〈Mashed Sweet Potato〉 for piping. Cakes piped with sweet potato will not have options for written messages, specific color palettes, or style selections; they will be pure sweet potato color. [Cake Base Ingredient Description] • 〈For Dogs〉: Meat + Broccoli + Carrot + Chia Seeds • 〈For Cats〉: Meat + Minced Dried Fish + Chia Seeds • If there are no allergenic ingredients, both dog and cat cakes can be enjoyed by pets of either species. • The meat filling for the cake base will be packed into the mold to fill the required amount. The amount of moisture lost during baking varies with each batch. The [Size and Portion Guide] on the listing is for reference only. [Color Palette and Style] • Piped decorations are colored using natural fruit and vegetable powders. • When ordering, please specify your desired style and color palette in the remarks section (if no remarks are made, we will select them for you). Cookie designs are randomly paired. • Due to varying sensitivities to color tones among different designers, only color palettes are provided as choices. The depth of color within each palette will be determined by the designer. [Thawing Instructions] • It is recommended to refrigerate and thaw the cake for at least 12 hours before the celebration. If it is still frozen, allow it to thaw at room temperature or use a microwave on low heat. Consume within 2 days. • Thawing at room temperature takes approximately 1-2 hours. Some water release during this process is normal. • For fully frosted cakes, a protective bubble wrap border will be placed around the cake during shipping. Please remove this bubble wrap while the cake is still frozen to prevent sticking. • When refrigerating for thawing or storage, please keep the cake inside its box to prevent the cake from drying out due to direct exposure to cold refrigerator air, which can cause severe cracking on the surface. [Shelf Life] • When received frozen, the cake can be stored in the freezer for 15 days, or in the refrigerator for 3 days. [About Sugar Toppers] • Sugar toppers can only be purchased as an add-on when buying a cake; they are not sold separately. • Sugar toppers are customized based on the pet's appearance and fur color. Our custom sugar topper style is cute and cartoonish. • Sugar toppers are made from fondant, which is composed of a large amount of sugar. It is not recommended for pets to consume. • Upon receiving the sugar topper, allow it to warm up at room temperature. It may feel sticky due to moisture; it will gradually become dry again after some time. • Storage: Once the sugar topper has returned to a dry state, store it in a cool, dry place. [Shipping Information] • Black Cat low-temperature home delivery incurs a shipping fee of NT$160. • For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please inform us separately, as the shipping fees differ from those for the main island. • The following areas are excluded from parcel delivery services: Magong City, Penghu County (Hujingtou Island, Tongpan Island), Wang'an Township, Cimei Township, Baisha Township (Dacang Island, Yuanbei Island); Lieyu Township, Kinmen County (Dadan Island, Erdan Island), Wūqiu Township; Datong Township, Taitung County; Diaoyutai Islands, Dongsha Islands, Nansha Islands. • There are inherent risks associated with cake delivery. We will take every measure to ensure anti-collision measures, but some unavoidable factors during transit may occur. Displacement, broken cookies, minor damage to piping, or small parts of the decoration falling off (such as a broken nose or ear) are not covered under compensation. Risks are to be borne by the customer. • We take photos before shipping. Upon receiving the cake, please unbox and inspect immediately for any "severe damage rendering it misshapen" or "loss of temperature and spoilage." If there are any issues, please take photos and contact us as soon as possible for further processing. • For delivery-related matters that require special attention for the driver, you can provide notes when ordering, and we will add them to the delivery slip to remind the driver. • During peak delivery periods (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), there may be a high volume of shipments before holidays. Black Cat cannot guarantee next-day delivery. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the celebration date. Delays in delivery are not eligible for compensation. • Due to the high volume of deliveries during holiday periods, shipping quality may be less stable. We kindly request early delivery to avoid peak holiday shipping times. Cakes delivered during Black Cat's announced peak shipping periods that experience damage are not eligible for compensation. Please consider carefully before ordering. • Delivery dates can be specified, but if delivery is delayed due to the following situations, it is not eligible for compensation: 1. Issues within the delivery company (e.g., increased volume, insufficient driver staff, parcel sorting errors) leading to delayed delivery. 2. Unexpected circumstances during delivery (e.g., inability to contact the recipient, no one available to receive the package at the delivery address due to personal reasons) leading to delayed delivery. 3. Unavoidable factors (e.g., typhoons, heavy rain, natural disasters) leading to delayed delivery. • If you are ordering more than two cakes and they need to be shipped to different addresses, please place separate orders. [Delivery Date Recommendations and Regulations] • It is best to receive the cake 1-2 days before the celebration date. This provides a buffer in case of any uncontrollable factors causing delays on the scheduled delivery day. • If you need to send a cake to a location like a B&B, hotel, or restaurant for a celebration, please arrange for delivery to the celebration destination in advance. The venue owner can then store it appropriately, avoiding situations where it is not delivered on the day of the celebration. • If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us before 16:00 on the same day. We will help you check the status and clarify the issue. This is to prevent issues from arising after the Black Cat service point closes for the day, which would require waiting until business hours to resolve. We are not responsible for issues reported after this time. • If the recipient requires a phone call upon arrival, please inform us. We will specifically note this on the delivery slip to remind the driver, preventing the driver from leaving if no one is present to receive the package. • If you are unsure if someone will be available to receive the package on the delivery day, or if the recipient may not be able to answer the driver's call, we recommend picking up the package yourself from your local Black Cat service point during their business hours. Please inform us in advance if this is necessary. • For urgent orders (where the earliest possible delivery date is the celebration date), if the delivery is not made as scheduled due to the reasons outlined in the [Shipping Information] and [Delivery Date Recommendations and Regulations] sections, the merchant is not liable for compensation. [Package Tracking and Delivery Information Changes] • Upon shipment, a Black Cat tracking number will be sent to your email. You can track your delivery progress by calling Black Cat customer service on the delivery day with the tracking number (customer service hours: 09:00 - 18:00). You can also track your delivery progress on the Black Cat official website. • After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in this order description. ※ Instagram 🦴family.mao FB 🐶@family.mao