Milan Platinum Sanctuary Preserved Flower Gift

Gift Maintenance: ● Preserved flowers and dried flowers should be kept out of direct sunlight and away from water. Placed in a cool, shaded area, they can last for two years. ● If dried flowers become damp or moldy, gently wipe them with alcohol. ● To remove dust, use a hairdryer on a low heat and low speed setting. Important Notes: ● This product is only available for delivery within Taiwan's main island (excluding airports and outlying islands). Orders to addresses that cannot be delivered to will be automatically canceled. ● Photos are of the actual product, but due to handmade craftsmanship and the nature of floral materials, exact replication cannot be guaranteed. ● Dried flowers are naturally delicate. Some minor shedding of petals during unboxing is inevitable. Please consider carefully before ordering if you are a perfectionist. ● As floral materials are seasonal, if an item is out of stock, we will design a suitable arrangement with appropriate flowers while maintaining the color scheme and overall aesthetic. ● Dried and preserved flowers are natural materials. Some minor shedding may occur due to collisions during transit, but we will do our best to package and protect the product. ● If you have any issues with your received product, please contact us as soon as possible. Returns & Exchanges: ● We regret that this item cannot be returned or exchanged. ● If you find the product to be defective or damaged, please take photos of the item, the outer box, and the inner packaging, and send them to us immediately upon receipt. We will process your request promptly.