【Coca-Cola】28-inch Top-Opening Double-Door Lightweight Frame Suitcase with Front Opening

📍 TLCSTORE suitcases come with a 2-year warranty (excluding clearance items). 📍 Due to size restrictions, only home delivery is available for suitcases. 📍 All items are in stock and will be shipped within 1 business day of order placement. 📍 Please feel free to inquire about any other questions. We will respond promptly during business hours (Mon-Fri 09:30-17:30). --- Product Specifications 🔸 Product Dimensions: L36 x W38 x H75 cm (including wheels) 🔸 Product Capacity: 103L 🔸 Empty Suitcase Weight: 5.26kg 🔸 Number of Inner Pockets: 6 🔸 Product Material: PC Plastic 🔸 BSMI Certification Number: R3F919 --- 🔺TLCSTORE Suitcase Warranty and Repair Information🔺 1. Warranty Period: Enjoy a two-year free warranty service from the date of purchase. * The warranty card must be filled with the purchase date (no alterations allowed) and stamped with the warranty seal. If the card is lost but proof of purchase date can be provided, it will be considered valid. * For issues outside the warranty scope or beyond the warranty period, lifetime repair services are available. The buyer will be responsible for round-trip shipping and repair part costs. 2. Warranty Coverage: Handles, telescopic pull handles, and wheels are covered under warranty. * Defects arising from material issues and manufacturing flaws are also included within the warranty scope. * This warranty service does not apply if the product's usability is impaired due to natural wear and tear, improper use, external factors (especially damage during transportation, such as deformation, breakage, main body damage, scratches, abrasions, etc.), or liquid damage. 3. Repair Service Process: * Please take photos of the item for your records before sending it for repair. * Contact customer service by phone before shipping the item back to our company (round-trip shipping costs are the buyer's responsibility). * For repairs outside the warranty scope or beyond the warranty period, our repair technicians will assess the repair costs and contact the consumer for a quote. Repairs will commence only after mutual agreement. * If the consumer does not agree to the repair, the item will be returned via cash-on-delivery for shipping fees. 4. Repair Turnaround Time: * Standard Repair: Approximately 30 business days (excluding weekends and holidays, and shipping time). * Expedited Repair: Approximately 20 business days (excluding weekends, holidays, and shipping time). An additional fee of $150 NTD applies for expedited service. * If parts are out of stock and need to be ordered internationally, expedited service is not applicable. The waiting period can be approximately 2-3 months. 5. Exclusion Clause: For any damage to the suitcase caused by airport handling or other external forces, please file a claim directly with the airline. This is not covered by our company's warranty. 6. Repair Item Storage Period: Three months from the date we notify the customer to pick up the item. Items not collected within this period will be considered voluntarily abandoned, and our company will not be responsible for their storage. 【Important Notes】 1. The original parts may not always be used for repairs. If original parts are out of stock or discontinued, replacement parts will be used. 2. Please provide a cardboard box for repairs and warranty service. Do not hand over the item directly to the delivery driver without packaging, as they may refuse to accept it. 3. Within the warranty period, free repair services as described under the warranty coverage are available upon presentation of the warranty card. If damage is caused by improper use or the warranty card cannot be presented, repair costs for parts will still be charged within the warranty period. 4. In the event of any damage to the suitcase during airline transit, please ensure you file a claim with the airline before leaving the airport. If a claim is not filed promptly, the customer will be responsible for the repair costs of parts not covered by the warranty.