mysig Accessory Rope (Set of 2)

⟢ mysig Cat Window Perch Series ⟣ Product Name: mysig Accessory Contents: Accessory Rope (Set of 2) Origin: Designed and manufactured in Taiwan 【Frequently Asked Questions】 Q1. Are the suction cups for the cat perch stable and safe? mysig cat window perch suction cups feature strong adhesion and create a perfect seal with smooth surfaces. The perch can support up to 12kg. As long as it is installed correctly according to the instructions, safety is not a concern. Q2. The temperature near the window is high due to direct sunlight. Will the suction cups' adhesion weaken or be damaged? Suction cups are consumable parts. Prolonged use or direct sunlight will affect their adhesion. We recommend inspecting the suction cups every 8-10 months to ensure safety. If replacement is needed, they can be purchased separately on our official website. Additionally, we offer a 210-day warranty for the suction cups. During this period, if the suction cups have defects and cannot adhere under normal use, we will provide you with a free replacement. Q3. Can the suction cups be reinstalled or repositioned? Yes, they can. mysig suction cups are reusable. When installing, ensure the surface of the suction cup is clean to maintain its suction power. Q4. What should I do if the suction cups don't stick well? The smoothness and cleanliness of the surface the suction cup attaches to will affect its adhesion. When installing, please first clean the glass. Also, check the suction cup surface for any dust. If the suction cup is dirty, rinse it lightly with clean water. After drying, it can be used. Additionally, when installing, push the air out from the center of the suction cup to ensure strong adhesion. 【Important Notes】 1. 210-Day Suction Cup Warranty - mysig provides a 210-day warranty for the suction cups. During this period, if the suction cups have defects and cannot adhere under normal use, we will provide you with a free replacement. 2. 7-Day Appreciation Period, Not a Trial Period. We recommend comparing the perch with the installation location before assembly. Suction cups are consumable items and will be considered used once the protective film is removed. If you wish to return the product, a refurbishment fee of NT$40 per suction cup will be charged.