Immortal Bouquet/Flower Bouquet/Proposal Bouquet/Birthday Gift/Graduation Bouquet/Mystery Gift

1. About the product: All products are handmade by us, not mechanically produced, but we will try our best to be consistent with the pictures. If some flowers are out of stock, they will be replaced with similar flowers without affecting the overall appearance. 2. About flower materials: Eternal flowers, also known as: non-withered flowers, are made of real flowers, which are dehydrated and decolorized, dyed and soaked, and then dried. The patented technology is organically processed, harmless, and has no doubts about pollen allergies. Dried flowers are made by drying fresh flowers. They are products of nature. There may be slight differences in color and shape, and it is impossible to make them all the same. 3. Care of preserved flowers: ***Keep out of direct sunlight, it will naturally fade with age and is normal. ***Do not water, avoid humid environment. ***Avoid touching, pulling and squeezing the flowers with your hands frequently. *** After a long time, if there is dust on the product, you can use a hair dryer to adjust the minimum power, about 30 cm away from the flower, blow it with cold wind, or gently wipe it with a soft brush. ***Brightly colored flowers, try to avoid direct contact with clothes to avoid staining 4. About delivery: We will use bubble wrap to protect the package and ship it in a box. However, due to external forces such as transportation, it may cause some dry petals to fall off. This is a normal phenomenon, but it will not affect the authentic appearance of the product. 5. Instructions for returns and exchanges: If you have any questions about the product, please ask the designer before purchasing. Detailed communication before purchasing can save effort, money and time spent on refund/replacement.